Venere Bag

🚚 Shipping Europe

• Orders are processed within 1–2 business days
  
• Delivery takes 2–6 business days from shipment (the times depend on the courier).
  
• Once shipped, you will receive the tracking code via email
  

↩ Returns

• You can request a return within 14 days of delivery
  
• Items must be:
  unused
  unwashed
  with original tags
  in the original packaging
  
• Return shipping is the responsibility of the customer
  
• A trackable shipping method must be used
  

📩 How to Request a Return

To start a return:

• write to us at info@stileacollection.com
  
• or log in to your account
  

You will receive all instructions via email.

💸 Refund

• The refund is made after:
  receipt of the product
  verification of conditions

The refund will be made using the same payment method.

⚠️ Important Notes

• It is not possible to modify or cancel an order after purchase
  
• Returns without prior request will not be accepted
  
• We do not accept returns for:
  gift card
  sale items
  items purchased with discounts